Brighton and Hove Buses
Brighton
Brighton & Hove Buses operates multiple bus services across the city of Brighton and Hove as well as longer distance routes. This includes the 2 service from Brighton to Shoreham and Steyning as well as the 14 from Brighton to Rottingdean, Saltdean and Peacehaven. The 12 service also operates out to Newhaven, Seaford and Eastbourne. Other services include the 28 service from Brighton to Lewes and Ringmer as well as the 29 service from Brighton to Lewes, Uckfield and Tunbridge Wells.
All services and route information can be found here
Accessibility
All buses are low floor, ‘kneeling buses’ and have manual ramps providing easier access for wheelchair and class 2 scooters users.
If a wheelchair user is unable to board, for any reason, a free accessible taxi will be offered as part of the Wheelchair Taxi Guarantee Scheme
All buses have Dementia friendly flooring, supporting ‘grab’ rails and priority seating
Helping Hand is an award winning assistance card scheme which allows bus users to discreetly advise of any assistance they may require. The card can be particularly helpful for disabled people with a non-visible impairment.
Brighton & Hove Buses work with local and national disability organisations, and their passengers, with the aim to provide an accessible traveling experience for all. Find all of Brighton and Hove Buses accessability Information here
Hearing Assistance
- Hearing loop
On board audio and visual announcements provide passengers with vital ‘next stop’ information which can also be accessed, on many buses, via a loop system when a hearing aid is turned to the T position.
Customer service desks at the 1 Stop Travel shop and Conway Street office are equipped with a loop system for improved quality sound for passengers with hearing aids.
Blind/Visually Impaired
- Large Print Leaflets / Guides / Menus
Timetables and information are available on request in large print, braille and audio CD's and on the www.buses.co.uk website ‘Recite Me’ has the provision to translate all the website pages into over 100 different languages.
To help improve the overall travelling experience for all, drivers and staff have D&I training including Level 1 My Guide training, in partnership with Guide Dogs, and dementia friend awareness, in partnership with the Alzheimer’s society.
All buses have visual next stop announcements
Guide Dogs
- Guide Dogs Welcome
The travel shops are also ‘Safe Havens’ where all customer service staff have been trained to help if someone comes in who is confused or just needs a little extra assistance
Helping Hand is an award winning assistance card scheme which allows bus users to discreetly advise of any assistance they may require. The card can be particularly helpful for customers with non-visible disabilities.
Offers & Events
Location
1 Stop Travel 26 North Street
Brighton, BN1 1EB
Gallery
This page was last updated on 25 Jan 2023