Privacy Policy and Cookies

Privacy Policy

The main East Sussex County Council website provides all our privacy notices and policies.
Please follow the link below to the ESCC privacy policy for i-go.

https://new.eastsussex.gov.uk/privacy/i-go-leisure-card (link opens in new browser)

Cookie Policy 

What Are Cookies

A lot of professional websites use cookies. Cookies are tiny files that download to your computer. This is to improve your experience. This page describes the information that we gather and how we use it. There may be times we need to store these cookies. We will share how you can stop storing these cookies. But this may downgrade or ‘break’ certain elements of the sites' functions.

How We Use Cookies

We use cookies for a variety of reasons detailed below. We recommend that you leave on all cookies. If you are not sure if you need them or not. This is just in case they are needed to provide a service that you use.

Disabling Cookies

You can prevent cookies by adjusting the settings on your browser. (See your browser Help for how to do this). Be aware that disabling cookies will affect the functions of this website. This may affect many other websites that you visit as well. Disabling cookies may result in disabling certain functions and features. For this reason, we recommend that you do not disable cookies.

The Cookies We Set

Account related cookies
When you create an account with us, we use cookies. This is to manage the sign-up process and the general admin. The deletion of cookies may happen when you sign out.  But they could remain to remember your site preferences when logged out.

Login related cookies
We use cookies when you log in so that we can remember this fact. This means you do not need to log in every single time you visit a new page. These cookies are normally removed when you log out.

Forms related cookies
If you submit data through a form on contact pages or comment forms. Then cookies may be set to remember your user details for future log ins.

Site preferences cookies
To give you a great experience on this site. We provide the functions to set your preferences. This is for how the site runs when you use it. To remember this, we need to set cookies. That information can be available when you interact with a page.

Third-Party Cookies

Third-party analytics are used to track and measure usage of this site. These cookies may track things. Such as how long you spend on the site or pages you visit. This helps us to understand how we can improve the site for you.

We use social media buttons and/or plugins on this site. These allow you to connect with your social media network. For these to work the following social media sites will set cookies. This is through our site which may be used to enhance your profile or contribute to the data held for various reason. These are in their privacy policies.

Google Analytics

We use Google Analytics to collect data about how people use this site. We do this to make sure it’s meeting its users’ needs. But to understand how we could do it better. 
Google Analytics stores information about:
- what pages you visit, 
- how long you are on the site, 
- how you got here, 
- what you click on. 
It does not collect or store your personal information. (For example, your name or address). So, this information cannot be used to identify who you are.

We do not allow Google to use or share our analytics data. For more information, please click the below link:

Safeguarding your data (opens website in a new tab)

You can opt out of Google Analytics, by visiting:

Google Tools (opens website in a new tab)

Some services on this website may use other third-party services. They will have their own privacy notice which you can find on their website.
If you are looking for more information, then you can email us at 
i-go@eastsussex.gov.uk